Branch Network Manager - Chong Hing Bank
21 十一月, 2018
Responsibilities: • Lead a team to supervise the branch operation staff to ensure all procedures were executed in compliance with the Bank standard and the regulatory requirements • Coach and supervise the branch operation staff to ensure smooth and efficient day-to-day operations with emphasis on quality services • Produce documentations on operation procedures and guidelines • Optimize workflow of the supervised business routine so as to enhance operation efficiency and cost effectiveness through workflow streamlining and system enhancement • Formulate and execute action plan regarding rectifications/improvements when there is comment/advice from regulatory bodies • Participate in branch related projects, review user requirements, functional specification, test plan and conduct User Acceptance Test and maintain quality control on deliverables • Coordinate, manage and resolve problems during different stages from project initiation to its implementation • Prepare and deliver training to frontlines before product/system rolled out • Provide production supports to frontlines and answered post-launch user enquires • Negotiate with relevant parties, manage end-to-end processing procedures and closely work with various internal and external parties • Lead or assist on ad hoc duties/tasks as and when required Requirements: • University degree preferred • Possesses at least 10 years of solid experience in Retail Banking Branch Operations • Presentable with strong communication, management and problem solving skills • Self-initiative, able to work under pressure, good time management • Good command of written and spoken English and Chinese, including Putonghua • Proficiency in MS Office applications and Chinese Word Processing
We are a well established and listed local commercial bank in Hong Kong, a member of Yuexiu Group, which is a state-owned enterprise group with the largest assets and leading performance in overall economic efficiency in Guangzhou, having total assets nearly RMB 420 billion as at the end of 2016. We are committed to actively expanding our business development in both Hong Kong and Mainland. To cope with our rapid growth, we are now inviting high caliber candidates to join us and pursue for success.