Team Head, Card Security - 大新银行

职位描述

Main Responsibilities: Ensure all operation activities being complied with the requirements of established policies, guidelines, card schemes and regulators; Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures with continual identification of improvement opportunities; Assume full management responsibility for all daily activities, including investigation, risk assessment, card suspension and replacement, development/refinement of fraud detection rules and parameters (including recommendation of security enhancements to Head of CCD), Operation Policies/Guidelines update as well as participation in project developments. Mobilize resources to well support daily operations to ensure the activities running smoothly in a good quality. Develop and implement security measurements to protect the Bank from the risks of operation failure; Maintain technical knowledge by reviewing card schemes’ publications; Drive initiatives in the teams from time to time in order to increase the productivities with less resources; Monitor the progress of product and system developments against targets; Utilize skills in daily operations to lead the teams in change processes so as to strengthen staff adaptability; Support Department Head and undertake the assigned roles and tasks. Job Requirements: Degree holder in Business Administration or related discipline with proven and solid relevant experience in card security areas with at least 5 years or HKCEE passed with at least 10 years’ relevant experience in fraud control with at least 5 years in managerial level. Familiar with card fraud operations in respect of card schemes; Strong leadership with hands on experience to manage complex and competing priorities; Effective communication and presentation to senior management and cross-functional stakeholders; Pleasant, dynamic, initiative and result-oriented; Good command of written and spoken English and Chinese; Proficient in MS Word, PowerPoint and Excel

公司简介

员工的成功就是企业的成功。我们欢迎对工作充满热诚，具有创新思维，并立志投身金融业的人士加入我们的团队。