Assistant Business Solution Delivery Manager - Hang Seng Bank
11 January, 2019
Responsibilities • Provide project management and consultancy services on project/ system implementation, workflow design, and process re-engineering in Hang Seng Indexes Company Limited • Actively monitor the project scope and resources to meet the project schedule and budget • Coordinate between users and internal IT team or external vendors to ensure an effective project implementation • Deliver changes to current process to enhance efficiency, collect user requirements, conduct user acceptance tests, prepare training materials and conduct user training to support system/ project roll out • Support external vendor management and weekend system testing Requirements • University degree in Information System, Business Administration or a related discipline • Minimum three years of working experience, preferably with system project management or business analyst background in financial fields • Previous experience as a business analyst in medium-to-large scale projects will be a plus • Strong managerial, project management, communications, analytical, problem-solving, planning and organizing skills • Ability to work independently, cope with pressures and meet tight deadlines • Great sense of ownership and servicing mindset • Proficiency in both spoken and written English and Chinese • Knowledge of index industry and HK and China stock market is an advantage • PMP certification is an advantage • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes **Candidates with less experience will be considered for the position of Business Solution Delivery Officer
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.