Quality Analyst, Search - Mercari, Incorporated
27 November, 2018
DESCRIPTION At Mercari, our mission is to create value in a global marketplace where anyone can buy & sell, and we pride ourselves in taking on a challenge. We are looking for new members to join us in achieving this goal under our values - Go Bold, All for One, and Be Professional. Mercari is determined to provide the best search experience for our users so that they can find the items they want as easily as possible. As a Search Quality Analyst, your main objective will be to help Mercari achieve this goal through your analytical skills and user experience knowledge. You will develop methods and models for search experience measurement that you will validate by conducting experiments. You will then use these methods and models to evaluate Mercari’s search functionality. You will provide your analysis and advice using a balance of logic and intuition and work with product teams to provide users with the best search experience. REQUIREMENTS ▼Minimum Requirements • Bachelor’s degree or higher in Computer Science, Mathematics, Statistics, Consumer Behavior, Science, Econometrics, Psychology, Bioinformatics, or a related discipline, or equivalent practical experience • Qualitative and quantitative research experience (or industry experience) in terms of building theories/models, designing research methods, validating the effectiveness of theories/models, analyzing research results, drawing conclusions, and improving theories/models • Extensive experience with applied statistics • User of many mobile applications which are essential to your life • Ability to proactively and creatively approach analysis and problem solving • Strong oral and written communication skills • At least N2 Japanese language proficiency ▼Additional Qualifications ・No professional experience in UI/UX design or engineering but desire to learn ・Belief in the importance of user experience and interest in improving it ・Experience in research coordination and management ・Familiarity with experiment design ・Demonstrated willingness to both teach and learn WORKING CONDITIONS ▼Contract Type ・Full-time Probationary Period: 3 months (salary same as above) ▼Location ・Roppongi/Tokyo ▼Work Hours ・Fixed working hours 10:00-19:00 Flex time (core hours 12:00-16:00, 60 minute lunch) ▼Salary ・Annual salary, paid monthly ・Based on your experience, skills and potential ・Reviewed twice a year ▼Holidays ・5-day work week (Sat/Sun off) ・National holidays, paid time off, summer/New Year's vacation, congratulatory leave, compassionate leave BENEFITS ・Health insurance ・Incentive program ・Employee stock ownership plan ・Full transportation coverage ・Custom PC ・Dual screen if needed ・Company smartphone ・Visa support ・New Employee Benefits at Mercari「mercibox」
The Mercari app was built upon the mission to “create value in a global marketplace where anyone can buy and sell.” In just over 5 years since its release in July of 2013, the app has grown to become a service known and used by many, boasting over 70 million downloads cumulatively in Japan and over 10 million users on a monthly basis. Through familiarizing people with the idea of a marketplace where individuals can use their smartphones to easily buy and sell items, we have been able to realize a world in which items that people no longer need are passed on to people who do need them, and have accumulated over 1 billion in-app listings to date.