Senior Relationship Support Officer - Hang Seng Bank
22 November, 2018
Responsibilities • Assist in preparing credit proposals and following up related credit documentation • Conduct regular and effective credit reviews, and monitor customers’ account performance to maintain a healthy loan portfolio • Build and maintain good customer relationship, handle phone enquiries and provide quality after-sales support • Compile periodic reports and performance statistics, and ensure good database maintenance for market analysis / research • Provide sales support to the department Requirements • University degree in Business Administration, Finance, Accounting, Economics or a related discipline • Good knowledge of credit analysis, with prior experiences in bills operations, credit system, credit approval and related documentation procedures preferred • Strong self-motivation, with good interpersonal and analytical skills • Proficiency in both English and Chinese, with fluency in Putonghua preferred • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers * Candidates with less experience will be considered for the position of Relationship Support Officer
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.