Banking Operations Officer - Hang Seng Bank
20 November, 2018
Responsibilities: • Provide back office support to Private Banking and Wealth Management Business • Prepare MI reports for financial and regulatory reporting / management review • Monitor offshore production progress and offshore output quality • Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements • Participate in the development, testing and implementation of relevant system enhancements • Recommend and implement solutions on operations issues including procedures, systems design and user acceptance test (UAT) Requirements: • University degree / Associated degree / Diploma in any discipline • Knowledge in banking practices and customer due diligence • Strong communication and analytical skills with ability to work collaboratively as a team • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes • Proficiency in both English and Chinese, with strong computer skills preferred • Fresh graduates will also be considered
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.