Institutional Sales/Client Relations Specialist - Huobi Asia Limited
13 November, 2018
Job Duties: - Manage relationships and resolve issues for high value individual and institutional clients - Collaborate cross-functionally with Support, Sales, Trading, Market Operations, Compliance, Legal, Product, Advocacy, and Management to provide accurate and responsive answers to client questions - Lead new client onboarding, working closely with Operations and Compliance to collect appropriate documentation and resolve open items - Discuss regulatory, technological, and other important developments with clients - Implement proactive and reactive strategies to keep clients engaged and satisfied - Perform daily settlement operation, corporate actions - Execute day-end procedures and handle daily stock reconciliation - Ensure all processing transactions are complied with all relevant external regulators and in-house policies - Assist in system enhancement and UAT testing Requirements: - 4+ years of experience working closely with institutional investors in the U.S. or Europe - Previous experience serving institutional clients in an operational or technical support capacity, such as Client Services or Customer Success. - Exceptional interpersonal communication, relationship management, and organizational skills - Strong analytical, prioritization, and problem-solving skills to resolve client issues - Previous knowledge of financial services, equity markets, and/or trading operations - Demonstrated passion for cryptocurrency, financial markets, and the Huobi mission - An entrepreneurial mindset with the ability to succeed in a fast-paced environment - Excellent command in English, Mandarin is a must. Other European languages are desirable
Huobi Group is a leading global digital asset financial service provider. Upholding the idea of “empower financial services and liberate global wealth” as our mission and “putting users first” as our concept, Huobi Group is committed to offering secure, professional, credible, and quality services.