Senior Relationship Support Officer - Hang Seng Bank

職位簡介

Responsibilities • Assist in preparing credit proposals and following up related credit documentation • Conduct regular and effective credit reviews, and monitor customers’ account performance to maintain a healthy loan portfolio • Build and maintain good customer relationship, handle phone enquiries and provide quality after-sales support • Compile periodic reports and performance statistics, and ensure good database maintenance for market analysis / research • Provide sales support to the department Requirements • University degree in Business Administration, Finance, Accounting, Economics or a related discipline • Good knowledge of credit analysis, with prior experiences in bills operations, credit system, credit approval and related documentation procedures preferred • Strong self-motivation, with good interpersonal and analytical skills • Proficiency in both English and Chinese, with fluency in Putonghua preferred • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers • Candidates with less experience will be considered for the position of Relationship Support Officer

公司簡介

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.