Assistant Manager, Merchant Relationship - 大新銀行
9 August, 2019
Main Responsibilities: • Solicit new merchants to use the Bank's Merchant Acceptance Service and Installment Payment Plan Service. • Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.). • Explore and develop new business opportunities with different partners and payment vendors. • Cross-sell the Bank’s other products and services to merchants to increase overall revenue for the bank. • Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch. • Collect market intelligence and propose improvement on team strategy. • Work closely with Card Marketing Team on carrying-out merchant promotion program. Incumbent Requirements: • University graduate with minimum 3 years’ relevant experience or secondary education with 10 years’ relevant experience. • Excellent merchant network connection. • Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities. • Hands on experience in using POS terminal is a must. • Proficiency in English, Cantonese and MS Office.