Securities Dealer – Phone Banking - OCBC Wing Hang Bank
19 March, 2019
Responsibilities: • Deliver efficient customer service via executing securities transactions and handling securities service enquiries • Prepare complaints log and handle ad hoc enquiries • Support outbound programme, if necessary • Proactively provide banking solutions over the phone and maintain good customer relationship Requirements: • Secondary education or above • Minimum 1 year’s relevant experience in banking industry • Pass in HKSI Licensing Examinations • Detail-minded and customer-oriented • Independent and able to work under pressure • Excellent communication and listening skills • Proficiency in both written and spoken English and Chinese including Putonghua
OCBC Wing Hang, together with its subsidiaries and affiliated companies, offers a comprehensive range of commercial banking products and services and other financial services such as consumer financing, share brokerage and insurance, among others. It has a network of over 100 branches and offices in Hong Kong, Macau and China. As part of the OCBC group of companies, OCBC Wing Hang offers customers an augmented banking network, enhanced market access and an expanded range of products and services for personal and business financial needs.