Prestige Sales Leader - Hang Seng Bank
11 January, 2019
Responsibilities • Formulate and implement localized sales and marketing plans for the Prestige Banking Centre to achieve the assigned business targets, as well as direct and manage the operation of the centre to maximize service quality and productivity • Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate • Organize product briefing, experience sharing and role play sessions to enhance team members’ product/ investment knowledge and selling skills • Manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting by observing the relevant policies and guidelines issued by the Bank and the Group Requirements • University degree in Business Administration or other relevant qualifications such as CFA, CFP or CFMP • Minimum 10 years of sales experience including 5 years in managing the portfolio of high net worth customers • Solid exposure to Mainland market segment • Good communication, interpersonal and analytical skills • Strong self-motivation and drive to succeed, with ability to work under pressure • Proficiency in both English and Chinese • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.