Customer Service Officer

Customer Service Officer - Shanghai Commercial Bank


Hong Kong

8 January, 2019



Monthly Salary

HKD 13,000 - 15,000

Career Level

Entry level

Years Experience


Employment Type



Responsibilities: • Provide counter services and quality customer service in branch network • Support Relationship Managers in wealth management and insurance sales service • Cross-sell general banking products Requirements: • Degree holder or above in any disciplines • Minimum 1 year’s experience in counter services preferred • Passes in IIQE and HKSI licensing examinations • Customer and sales oriented with strong sense of responsibility • Good communication and interpersonal skills; fluency in written and spoken English and Chinese, preferably with proficiency in Putonghua • PC knowledge, including MS Word, Excel and Chinese word processing • Potential working location : Central, Mongkok

About the Company

Incorporated in November 1950, Shanghai Commercial Bank Limited ("the Bank") has been one of the most distinguished local Chinese banks in Hong Kong. At present, we have over 50 branches across Hong Kong, mainland China and overseas, with a business network reaching the United Kingdom, the United States of America, Shanghai and Shenzhen, to offer our customers comprehensive banking services with convenience. We strive to meet our customers' needs with a wide range of retail and corporate banking products and services, including deposits, loans, remittances, foreign exchange, credit cards, securities trading, international banking, insurance services, gold services, RMB services, internet and mobile banking, all designed and provided with our motto, "For Personalized Service" in mind.

Reward Condition
Referrer Reward
HKD 3,000

Recruitment+ Referral

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