Manager, Operations Support

Manager, Operations Support - Dah Sing Bank


Hong Kong

18 September, 2019



Monthly Salary

HKD 30,000 - 45,000

Career Level


Years Experience


Employment Type



Reporting to Head of Operations Support Department, you will be responsible for monitoring and supervision to service of Account Opening and Maintenance, Autopay, FPS, MPF, Paper & Electronic clearing, Payment Collection, Transaction Processing and Fixed Deposit. Responsibilities: • Process the account opening applications compliant with internal policies and local regulatory requirements; • Conduct KYC (Know Your Client)/ CDD (Customer Due Diligence)/ AML ( Anti-Money Laundering) review on new client relationships; • Perform checker role for account opening customer system data input; • Monitors the proper status of all activities in Operations Support Department and prepare regular and adhoc management report to superior; • Monitors the services and business in the sections to ensure that internal/ external customers are satisfied and the operations are in accordance with bank procedure; • Lead the administration, processing and operations in the Department to ensure compliance with established procedures; • Assist with ad hoc projects as assigned; • Perform back-up function to Operations Support teams. To meet the challenge, you should have the following qualifications and attributes: • Degree holder or above; • Minimum 7 years’ experience in banking operations, in which, 3 years must be at supervisory level in operations with emphasis on centralized processing and management function; • Requires in-depth knowledge of banking operations procedures, general banking products & facilities and customer requirements; • Experience in handling sensitive information and knowledge of KYC/ CDD/ AML requirements; • Able to work independent and under pressure; • Good communication and interpersonal skills; • Good knowledge in information technology and project management; • Self-motivated with analytical mind.

About the Company

The success of our people is the success of the organization. We welcome anyone with passion, innovation and commitment to join our winning team.

Reward Condition
Referrer Reward
HKD 10,000
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